-
1
A backup that's been tested
Most offices have a backup. Few have ever tried bringing a file back from it, and backups fail quietly.
When it goes wrongYou find out the day a computer dies, then spend weeks rebuilding records by hand.
What it costs youDays you can't bill, staff overtime re-entering records, and a recovery bill that usually runs far more than years of tested backups.
-
2
A second step on email logins
A stolen password is all it takes to get into your email. A code on your phone at sign-in stops most of that.
When it goes wrongSomeone reads your mail, sends your client “new bank details,” and the money is gone.
What it costs youThe stolen payment itself, which is often never recovered, plus a client who now wonders whether it's safe to pay you.
-
3
A computer that still gets updates
Older computers stop getting safety fixes. They still run, so nobody notices.
When it goes wrongOne old machine at the front desk can let someone into the whole office.
What it costs youA cleanup bill, days of downtime, and possibly letters to every client whose information was on that machine.
-
4
A router that isn't on its factory password
The box that connects you to the internet came with a password on a sticker. Usually nobody changed it.
When it goes wrongAnyone who knows the model can get in and see what your office sends.
What it costs youA new router, every password in the office reset, and the time it takes to find out what was seen.
-
5
Access shut off when someone leaves
Former staff often keep their email and file access for months after they go.
When it goes wrongA client list walks out the door, or an old password lets a stranger in.
What it costs youClients you lose to a competitor, or a cleanup you have to explain to the people who trusted you with their files.
Not sure where your office stands?
That's what the free assessment is for. Two hours at your office, a one-page report within 48 hours, no commitment.
I always answer.